Frequently asked questions
Answers about our services and how we work.
What services does Reboot offer?
We work with businesses, professionals and organisations. Our services include IT support, custom software development, automation, cybersecurity and artificial intelligence solutions.
Where and how do you provide support?
We offer on-site support in Buenos Aires and nearby areas, as well as remote assistance. Tell us where you are and what you need so we can agree on the right approach.
How do you price IT support for a business?
Pricing depends mainly on the number of workstations and the on-site visits you need. Share those details with us so we can assess your business’s support needs.
What processes can you automate?
We can assess repetitive tasks, information sharing between tools, reports and internal workflows. We first review how you work and which tools you use to define a practical, feasible automation.
How do you approach cybersecurity?
We review your organisation’s needs and agree on the scope of work. We can help improve access controls, configurations and security practices. Measures depend on the risks in each environment and need ongoing attention.
What kind of AI solutions do you offer?
We assess assistants, information retrieval and support for internal tasks based on your needs. Before implementation, we review feasibility, available data and privacy. We also define how to validate results and where human oversight is needed.
Can the software work with our existing tools?
We review the tools you already use and the available integration options. Together, we define the features, dependencies and project boundaries before development begins.
How long does a project take?
Timing depends on the scope and complexity. We agree on a schedule with you before starting the work.
Do you provide support after implementation?
Yes. We offer technical support and maintenance after a solution is implemented. We agree on the support arrangements to suit your project.
What are your support hours?
Our support hours are 8 am to 6 pm, Buenos Aires time. Contact us to arrange assistance outside those hours.
How can I get in touch?
Email us at info@reboot.ar or message us on WhatsApp at +54 9 11 2588-4978. Tell us what you want to solve and which tools your team uses.
Have another question?
Get in touch and tell us what you need. We will help you find a solution.